Customs clearance in Madrid

Madrid no tiene puerto, pero si tiene aduana. Despachamos el DUA de tu carga a Canarias y la consolidamos en Valencia o Cadiz, o la mandamos por via aerea desde Barajas si corre prisa.

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Madrid is the mainland origin from which we handle the most moves to the Canary Islands, and also the one that generates the most questions: a city 350 kilometers from the sea where people don't understand why their shipment needs customs documents. It does need them, and moreover here there are two decisions to make that don't exist at a port: where the DUA is filed and which port the cargo is shipped from. Both change the timeline and the price.

Why a shipment from Madrid to the Canary Islands goes through customs

Because the Canary Islands, being Spain and the European Union, are outside the common VAT territory. The islands are part of the Union's customs territory, so there are no tariffs, but fiscally the shipment crosses a border: it needs an export DUA and, upon arrival, an import DUA with IGIC settlement and, if the item is subject to it, AIEM.

That surprises almost everyone in Madrid, because a shipment to Barcelona or Bilbao doesn't involve any of this. And it has a favorable counterpart: the operation is VAT-exempt at origin, with the DUA filed as proof to the AEAT. The complete mechanics, with regimes and exemptions, can be found in our guide on customs between the Canary Islands and mainland Spain.

Is it cleared in Madrid or at the port of shipment?

Both are possible and the choice is not trivial. Madrid has an inland customs office, so the DUA can be filed here and the cargo can travel to the port afterwards; or it can move to the port and be cleared there, at the moment of shipment.

Clearing in Madrid makes sense when the shipment is complex—goods with varied items, values that need to be documented, multiple suppliers—because it can be resolved calmly before any port clock starts running. Clearing at the port is better when the cargo is consolidated with other shipments and the final packing list isn't closed until the cross-dock. We decide this per shipment and we mention it in the quote; it's not an administrative detail, it's what determines where it can get stuck.

Port of shipment: Valencia or Cádiz

Without a port of its own, cargo from Madrid travels by road to the dock, and there are two reasonable routes with a real difference in timeline:

  • Valencia, approximately 350 km away. It's our regular consolidation point and the port with the most frequent services to the islands: 6 days transit time to Tenerife and Gran Canaria.
  • Cádiz, approximately 650 km away. More road distance, but it's the main hub for Canary Islands cabotage and offers the shortest transit: 5 days.

For a move, the difference is usually determined by the available departure date, not the distance. For goods with periodic replenishment, Valencia usually wins out, because frequency matters more than one day of transit. In inland origins, moreover, consolidated groupage is key: you pay for the volume you occupy and not a full container, and that cushions the cost of the overland leg.

Barajas: when the shipment can't wait for the ship

Madrid has something the ports don't: Barajas air customs. For small and urgent shipments—documentation, spare parts, samples, medical material—the air route resolves in 24 or 48 hours what would be days by sea, with its own DUA and its own IGIC and AIEM settlement upon arrival.

It's not the route for a move: the price per kilogram has nothing in common and the cargo restrictions are different. But for the shipment that blocks a construction or repair job on the island, it's the difference between solving it this week or next week.

Timelines from Madrid to each island

To the maritime transit, you have to add the overland leg to the port and consolidation, which is where a good part of the total timeline goes in an inland origin:

IslandPort of arrivalMaritime transit (via Valencia / via Cádiz)
TenerifeSanta Cruz de Tenerife6 days / 5 days
Gran CanariaPuerto de La Luz and Las Palmas6 days / 5 days
LanzarotePuerto de los Mármoles (Arrecife)7-8 days / 6-7 days
FuerteventuraPuerto del Rosario7-8 days / 6-7 days
La PalmaSanta Cruz de La Palma8-9 days / 7 days
La GomeraSan Sebastián de La Gomera9-10 days (via Tenerife)
El HierroLa Estaca (Valverde)9-10 days (via Tenerife)

We collect in Madrid city and in Toledo, Guadalajara, Cuenca, Ávila and Segovia. The overland leg to the port is included in the quote from the beginning, not as an extra that appears later.

Frequently asked questions

Browse the tabs to resolve all your questions.

If you cannot find what you are looking for, do not hesitate to contact us. We will be glad to help!

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Sí, siempre. Canarias está fuera del territorio común del IVA, así que el envío se trata fiscalmente como una exportación aunque no haya aranceles: DUA de exportación en origen y DUA de importación al llegar, con IGIC y, si la partida está sujeta, AIEM. Un envío de Madrid a Barcelona no lleva nada de esto; uno de Madrid a Tenerife, sí.

Sí. Madrid tiene aduana interior y el DUA puede presentarse aquí, viajando después la carga al puerto de embarque. La alternativa es despacharla en el puerto. Elegimos según el expediente: en Madrid cuando es complejo y conviene resolverlo con calma antes de que corra ningún reloj portuario; en el puerto cuando la carga se consolida y el packing list definitivo no se cierra hasta el cross-dock.

Por el que dé mejor fecha. Valencia está a 350 km y tiene más frecuencias, con 6 días de tránsito. Cádiz está a 650 km pero es la cabecera del cabotaje canario y da 5 días. Para una mudanza decide normalmente la fecha de salida disponible; para mercancía con reposición periódica suele ganar Valencia, porque la frecuencia pesa más que un día de tránsito.

Sí, para envíos pequeños. La aduana aérea de Barajas resuelve en 24 o 48 horas lo que por mar son días, con su propio DUA e igualmente con IGIC y AIEM al llegar. No es la vía para una mudanza, porque el precio por kilo no tiene comparación, pero sí para el repuesto o el material que bloquea una obra o una reparación en la isla.

Sí: Madrid capital y Toledo, Guadalajara, Cuenca, Ávila y Segovia. El tramo terrestre hasta el puerto de embarque va dentro del presupuesto desde el principio. Para volúmenes medianos el grupaje consolidado sale bastante más barato que un contenedor exclusivo, porque pagas solo el volumen que ocupas.

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Rutas que ya operamos desde Madrid

Si necesitas el traslado completo y no solo el despacho, cada destino tiene su página:

Según el puerto de embarque que toque, el despacho lo hacemos en Valencia o en Cádiz, y el de llegada lo firma nuestro agente de aduanas en Tenerife o el de Las Palmas.

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Take a look at our shop products and make your next move easier. Moving boxes in various sizes, packing tape, top-quality pallet wrap, mattress covers, and more.

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