Customs agent in Lanzarote

Tramitamos el DUA de tu carga en el Puerto de los Marmoles (Arrecife) con agente propio en la isla: importacion, exportacion a la Peninsula, IGIC, AIEM y retirada de terminal.

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Lanzarote has a small customs authority and a big problem: almost nothing arrives on a direct line. Most of the cargo entering through Mármoles Port has transshipped first in Las Palmas, and that adds a link where days are lost if the file is not ready in time. We work with our own agent on the island precisely so that the DUA is not what makes the truck wait.

Why your shipment to Lanzarote carries a DUA

Because the Canary Islands are part of the EU's customs territory but are outside the common VAT territory. There are no tariffs between the Mainland and Arrecife, but there is a fiscal border: the shipment leaves with an export DUA from the mainland port and needs an import DUA here to leave the terminal, with settlement of IGIC and, if the tariff line is subject, AIEM.

In exchange, the operation is exempt from VAT at origin, and the DUA issued is the proof before AEAT. The complete framework —regimes, exemptions and documents signed by the customer— is in our guide to customs between the Canary Islands and the Mainland.

Transshipment in Las Palmas: where the week is won or lost

This is the particularity that defines customs clearance in Lanzarote. The mainland coastal lines mainly call at Las Palmas and Santa Cruz de Tenerife; cargo from the eastern islands usually transships in Las Palmas and continues on an inter-island link with less frequency.

That opens two decisions that don't exist on a larger island: where to clear customs and in what regime the inter-island leg travels. If it clears in Las Palmas and the link to Arrecife departs the next day, perfect. If the link doesn't depart until four days later, sometimes it's worthwhile to move the cargo in transit regime and clear it directly here. We decide this with the inter-island schedule in front of us, not out of habit, because that's exactly where the storage costs go.

What we clear customs for in Arrecife

  • Removals and personal effects, with exemption for change of residence when documented: sworn statement, valued inventory at customs value and proof of new address.
  • Foreign residents. Lanzarote has a large British, Irish and German population, and there the exemption depends on having residency resolved. If it's in the process of being resolved, IGIC is paid on the furniture itself.
  • Supply to hospitality and retail: kitchenware, furniture, kitchen equipment, beverages. Almost everything that supplies tourism enters through customs and much of it is subject to AIEM.
  • Construction material and renovation goods, closely linked to the rehabilitation of apartments and villas.
  • Vehicles, with their DUA and island registration procedures.
  • Export to the Mainland, with outgoing DUA here and VAT upon entry to the other side except where exempted.

What holds up a file on a smaller island

In Lanzarote the problem is rarely customs: it's that any error costs twice as much because there are fewer ships to correct it. The three classic mistakes:

  • Mis-declared value. For used personal effects the customs value is around one euro per kilo. Using the insured value from the valuation list —another document, for another purpose— is paying excess IGIC.
  • Undocumented exemption, the most common case among newly arrived foreign residents.
  • Misclassified tariff line in hospitality goods, where AIEM determines the bill.

And one specific to here: missing the inter-island link. A document that arrives Friday afternoon doesn't delay customs clearance a few hours, it delays it until the next ship.

Where the cargo we clear customs for in Lanzarote comes from

To mainland transit time you must add the inter-island link time, which is the leg that sets the actual timeline:

Departure portTimeline to ArrecifeRoute
Cádiz (cargo from Seville, Huelva, Córdoba and Málaga)6-7 daysDirect or via Las Palmas
Valencia (cargo from the Levante and Madrid)7-8 daysDirect or via Las Palmas
Barcelona (cargo from Catalonia and Aragon)8-9 daysDirect or via Las Palmas
Northern Mainland, via consolidation10-13 daysVia Valencia or Cádiz
Las Palmas de Gran Canaria1-4 daysInter-island link

The inter-island link range is not our imprecision: it depends on whether there's a departure the next day or you have to wait for the next week's ship. We confirm this before providing you the date, not after.

Frequently asked questions

Browse the tabs to resolve all your questions.

If you cannot find what you are looking for, do not hesitate to contact us. We will be glad to help!

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Sí. Canarias está fuera del territorio común del IVA, así que el envío cruza una frontera fiscal aunque no haya aranceles: DUA de exportación en el puerto peninsular y DUA de importación en Arrecife, con IGIC y, si la partida está sujeta, AIEM. Vale igual para una mudanza que para un pedido de mercancía; lo que cambia es el régimen y las franquicias.

Porque las líneas peninsulares de cabotaje tocan sobre todo Las Palmas y Santa Cruz de Tenerife, y la carga de las islas orientales transborda allí a un enlace insular. Según el calendario de enlaces, a veces conviene despachar en Las Palmas y transbordar, y a veces mover la carga en régimen de tránsito y despacharla en Arrecife. Lo decidimos caso a caso porque es donde se gana o se pierde una semana.

Depende de que puedas acreditar el traslado de residencia a la isla: empadronamiento, contrato de alquiler o de trabajo. Si la residencia está a medio tramitar, la franquicia no se aplica y se liquida IGIC sobre tus propios muebles. Lo revisamos antes de embarcar, porque a veces conviene cerrar primero el trámite y mandar la carga después.

Sí, y es tráfico habitual aquí: menaje, mobiliario, equipamiento de cocina y bebidas. En esa mercancía el AIEM es lo que decide la factura, así que identificamos la partida arancelaria antes de embarcar y lo decimos en el presupuesto, con el honorario del despacho y los tributos separados.

Sí. Normalmente falta una valoración, una factura o un documento del destinatario y el envío se queda parado sin que nadie lo explique. Revisamos el expediente, lo completamos, liquidamos lo que corresponda y retiramos la carga. En una isla con pocos barcos, mirarlo pronto es la diferencia entre resolverlo esta semana o la siguiente.

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Servicios relacionados en Lanzarote

Si además del despacho necesitas el traslado o el transporte completo:

Como casi toda la carga pasa por Gran Canaria, el despacho previo lo suele hacer nuestro agente de aduanas en Las Palmas; en la isla vecina, el de Fuerteventura. Y en el lado peninsular despachamos en Cádiz, Valencia y Barcelona.

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